Privacy Policy

 


Academy of Dental Knowledge (ADK)
Website: www.dentalknowledge.in
Email: support@dentalknowledge.in
Last Updated: 16 Nov 2025


1. Introduction

Academy of Dental Knowledge (“ADK”, “we”, “our”, “us”) provides educational services for candidates preparing for the Australian Dental Council (ADC) examinations. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, online courses, learning platforms, and related services.

By accessing www.dentalknowledge.in or using any ADK services, you agree to the practices described in this policy.


2. Information We Collect

2.1 Personal Information

We collect the information you provide directly:
• Full name
• Email address
• Phone number
• Address (if required for billing)
• Professional details (optional)
• Course enrollment information
• Communications and support requests

2.2 Payment Information

Payments are processed through third-party platforms such as Razorpay.
We do not store full card or bank details.
These gateways may collect and process:
• Card details
• UPI/Bank details (as applicable)
• Transaction details
• Billing information

2.3 Technical and Usage Information

Automatically collected data may include:
• IP address
• Browser and device type
• Operating system
• Website interaction patterns
• Pages visited
• Cookies and analytics data

2.4 Learning Activity Data

To deliver and improve your learning experience:
• Login activity
• Course progress
• Test and assignment submissions
• LMS interactions


3. How We Use Your Information

Your information is used to:
• Create and manage your account
• Deliver course content and learning services
• Process and confirm payments
• Provide certificates and academic records
• Send course-related updates and notifications
• Offer technical and academic support
• Improve platform performance and content quality
• Comply with legal and regulatory requirements

We never sell your data.


4. Legal Basis for Processing (GDPR Compliance)

For users in the EU/EEA, processing may be based on:
• Consent
• Contract fulfilment
• Legitimate educational interests
• Legal obligations


5. How We Share Your Information

We may share limited personal data only with:
• Payment gateways (e.g., Razorpay)
• LMS providers and course delivery platforms
• Email/SMS communication services
• Cloud hosting and backup services
• Legal authorities where required

Your data is not shared with advertisers or unrelated third parties.


6. Data Storage and Security

We implement strong security measures to safeguard your information, including:
• Encrypted data storage
• Secure server environments
• Access restrictions
• Regular platform maintenance

However, no online system can guarantee absolute security.


7. Cookies and Analytics

We use cookies and tracking technologies to:
• Maintain your session
• Improve website performance
• Understand user interactions

You may disable cookies via browser settings, though some features may not function correctly.


8. Your Rights

Depending on your region, you may have the right to:
• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Request a copy of your data
• Opt-out of non-essential communication

To exercise these rights, contact:
support@dentalknowledge.in


9. Data Retention

We retain data only as long as necessary to:
• Deliver your enrolled courses
• Maintain essential records
• Fulfil legal obligations

After retention periods, data is securely deleted.


10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.


11. Children’s Privacy

Our services are intended for individuals aged 16 and above.
We do not knowingly collect data from children.


12. International Data Transfers

If your data is processed outside India, we ensure adequate protection through secure transfer mechanisms and compliance measures.


13. Updates to This Policy

We may revise this Privacy Policy periodically.
The updated version will be posted on www.dentalknowledge.in with the updated “Last Updated” date.


14. Contact Information

For all privacy-related questions or requests, contact:

Academy of Dental Knowledge (ADK)
Website: www.dentalknowledge.in
Email: support@dentalknowledge.in